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Raising Cane’s Chicken Fingers

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3.8
3.8 out of 5 stars (based on 11 reviews)
Excellent37%
Very good18%
Average36%
Poor9%
Terrible0%

Disappointing Experience

March 29, 2024

Sadly, after much anticipation, my visit to this Cane’s location turned out to be the worst experience I’ve had anywhere. From the chaotic traffic flow and excessively long wait times at the window to receiving incomplete or incorrect orders, the disappointment was pervasive.

Upon entering to place an order, even during peak hours, the condition of the establishment was disheartening. Trash cans overflowed, tables remained dirty, and the drink station was in disarray. Despite the presence of high school students, cleanliness should not be compromised. Multiple visits yielded the same disappointing scene.

The quality of the food was equally disappointing. Cold fries, irregularly shaped chicken fingers, and on occasion, fries with an unpleasant taste left much to be desired. This is especially disheartening considering my extensive travels for work and dining experiences at numerous other Cane’s locations across the country. Unfortunately, this location consistently ranks as the lowest.

Furthermore, the decision to switch to plastic clamshell containers, which trap condensation and leave everything excessively wet and soggy, is baffling. Other locations continue to use foam containers, which had initially provided a better dining experience.

Tami